Handling phone calls
See: http://www.vec.ca

I was sitting at Recption this afternoon and answering some phone calls from host families and agents. I had difficulty handling some phone calls today. As soon as I answered the phone, the lady seemed to be angry...... I was a little nervous what to say to her, but Shirley and Inga helped me so it was OK. I think I need to have "better" reception skill.
Good thing being a intern at VEC is that there is always someone helps me and answers my questions. I really appreciate their help!

I finished trasnlation work from yesterday, so I am happy! I will be working on more translation tomorrow.

Eri
- posted by Intern Author @ 4:32 p.m.     |

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