Journals by Interns at Vancouver English Centre, in Vancouver, Canada.
Tuesday, March 02, 2004
Handling phone calls
I was sitting at Recption this afternoon and answering some phone calls from host families and agents. I had difficulty handling some phone calls today. As soon as I answered the phone, the lady seemed to be angry...... I was a little nervous what to say to her, but Shirley and Inga helped me so it was OK. I think I need to have "better" reception skill.
Good thing being a intern at VEC is that there is always someone helps me and answers my questions. I really appreciate their help!
I finished trasnlation work from yesterday, so I am happy! I will be working on more translation tomorrow.
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